Shipping Policy

Delivery Area

We offer shipping services within the United States. Currently, we do not support shipping to countries outside the United States.

Shipping Fees

- Orders priced between US$0.00 and US$99.99 will have a shipping fee of US$6.99.

- Orders over US$99.99 will have free shipping.

Taxes

All product prices include taxes. No additional tax payments are required from the customer.

Cut-off Time

Orders placed before 6:00 PM will be processed on the same day. Orders placed after 6:00 PM will be processed on the next business day. If a holiday occurs, the processing time will be delayed until the next business day.

Processing Time

We will process and ship your order within 2-3 business days.

Shipping Duration

The estimated total shipping time is 5-8 business days after shipment.

Shipping Carriers

We partner with DHL, FedEx, and UPS to ensure your order is delivered quickly and safely.

Order Tracking

Once your order has shipped, we will provide tracking information. You can track your order status through the respective carrier's website.

Liability Statement

If any logistics issues occur (such as lost or delayed packages), we will make every effort to assist in resolving the issue. Please ensure you provide accurate shipping information to prevent delivery problems caused by incorrect details.

Signing Instructions

Please inspect the package for any visible damage before signing for it. If there is any visible damage or any issues, please note it at the time of signing and contact us immediately. We will address the issue based on the situation.

Contact Information

If you have any questions or need further assistance, please contact us via the following methods:

Address: 130 N Cleveland St Apt B, Albany, GA 31701-0022, US

Phone: +1 (631) 252-3805

Email: info@vithearth.com

Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)