Privacy Policy

1. Scope of the Policy

This Privacy Policy applies to all online shopping activities conducted on the Vithearth platform (hereinafter referred to as "we"). It covers access and use of our website and related services. We are committed to protecting your personal information and ensuring that your privacy rights are fully respected.

2. Information Collection Techniques: Cookies

We use cookies and other technologies to collect information to enhance your shopping experience. Cookies are small files stored on your device that help us remember your preferences, improve the functionality of our site, and optimize your user experience. You can choose to disable cookies, but this may affect some features of the website. When using cookies, we comply with applicable data protection laws and seek your consent.

3. Scope of Information Use and Sharing

We use your personal information solely for necessary purposes to provide services and support your shopping experience. We do not sell your personal information to any third parties. Your information may be used for the following purposes:

• Processing orders and providing the services you purchase;
• Improving website performance and optimizing user experience;
• For legal or regulatory purposes as required by law.

We will not share your information with unrelated third parties without your consent unless required by law or judicial proceedings.

4. Data Storage and Cookies (User Knowledge and Consent Required)

Your data will be stored within our system and protected in accordance with applicable laws and regulations. We use cookies to collect information about your use of the website, including browsing habits and device types. By using our services, you consent to the use of cookies and the collection of data as outlined in this Privacy Policy. If you do not wish for us to use cookies, you may disable them in your browser settings, but this may affect the proper functioning of certain features.

5. User Rights

Under applicable laws, you have the following rights:

• Access to your personal data: You have the right to view the personal data we collect about you;
• Update or correct your information: If your personal information changes, you have the right to request that we update or correct your data;
• Deletion of data: Under certain conditions, you can request that we delete your personal information;
• Withdrawal of consent: You have the right to withdraw your consent for the use of your personal information at any time.

To exercise any of the above rights, you can contact us using the provided contact information.

6. Legal Basis for Data Processing

When processing your personal information, we comply with applicable laws, particularly the General Data Protection Regulation (GDPR). The legal bases for processing your data include:

• Performance of a contract: We need to use your personal information to process orders and provide the requested services;
• Explicit consent: We use your information based on your consent for activities like subscribing to newsletters or participating in marketing campaigns;
• Compliance with legal obligations: We may process your data for tax, accounting, or other regulatory purposes as required by law;
• Legitimate interests: We use your information to improve user experience, provide better services, and prevent fraud.

If you have any questions or concerns regarding the way your personal information is handled, feel free to contact us.